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Bexar County Jail/San Antonio

*Bexar County does not have in-person visitation, so the only way you can visit your loved one is through a video screen. You can read about their rules for visitation on the visitation page.

The following information is from the video appointment website. (Link is at bottom of page.)

The Bexar County Jail Video Center is at 222 S. Comal, 2 blocks south of the main jail.
Hours: Saturday and Sunday 7:00 a.m. – 4:00 p.m.
Monday, Tuesday, and Wednesday 12:00 p.m. – 9:00 p.m.

No appointments on Thursday and Friday but open 9:00 a.m. – 5:00 p.m. only to register, schedule or cancel appointments.

There are machines where you can put money on your LO’s books and it’s cheaper than doing it on line—$4.00 instead of $7.00.

Visits last 20 minutes
Saturday & Sunday 7:00 a.m. – 3:20 p.m.
Monday – Wednesday 12:00 p.m. – 8:20 p.m.

Getting there: plan to arrive at least 30 minutes ahead of time. There’s a train track that runs between IH10 and Comal Street and if you get stuck there and haven’t allowed enough time, you’ll miss your appointment.

You’ll go through security and then into the waiting room. Don’t sit down—go stand in the aisle between the two sets of seats and wait to be called up to give the deputy your info. After you do, sit on the left side of the room as you face the front desk.

Photo ID required. 

Clothing Restrictions: No sleeveless or see-through tops, tops/blouses must cover collar bone, no cleavage, no lycra pants or other tight clothing, no skirts or shorts more than 3 inches above the knees.

You can take a pen and notepad with you and up to 5 photos. Everyone in the picture has to meet the BCDC dress code.

There are lockers available for $1.25 if you want to leave your cell phone, lighter, etc. in one of them. No change is available.

They let people into the video terminals a couple minutes before the hour. The video starts and ends promptly at the scheduled time, unless there’s a technical problem. Then they make up the time at the end.

Create an account and register online here: http://bexar.seevizvox.com/VizVox.Visitor/Login


*Texas Jail Project has a longstanding policy of opposing video only visitation. Our executive director spoke to the Bexar County Commissioners when they were considering changing from in-person to video-only. The Commissioners were not responsive then or any time since, despite protests by advocates and the public.